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Case study · Workplace fitout
Commercial Workplace Fitout

Digital Workbench.

Digital Workbench builds commercial workplace fitouts, and had been unable to find a lead-generation partner who understood the industry or fitted the way the sales process actually runs.

The buyer turned out to be easy to name — procurement managers at construction companies — so we went straight at them and asked the two questions that matter: who selects the workbenches, and how do you become an approved vendor.

Snapshot
The brief
Find a lead-generation motion that fits the industry and the existing sales process.
Who they needed to reach
Procurement managers at construction and fitout companies.
Market
Canada.
Channels
Cold email.
Timeline
Seven months, 2023 to 2024.
$2.5M
Pipeline sourced
84
Leads delivered
30%
Converted to qualified
Before
  • No agency that understood the industry or its buying process
  • A sales process no generic motion fitted
  • Procurement decisions made behind a vendor-approval step
  • No consistent flow of qualified leads
After
  • 84 leads delivered
  • 30% of them converting to qualified
  • $2.5M in pipeline sourced
  • A route onto vendor lists rather than around them
Challenge

The challenge

DWB struggled with identifying a good lead generation partner who understood their industry and can fit into their sales process.

Approach

Ask the procurement question directly.

  1. 01

    How we ran it

    Procurement managers at construction companies are an easy audience to identify. We used brute-force cold outreach to get in front of them. We asked who was in charge of selecting commercial workbenches and the process of getting listed as a vendor.

Results

$2.5M sourced in seven months.

Seven months delivered 84 leads, 30% of which converted to qualified, and sourced $2.5M in pipeline.

Nothing about the approach was subtle. Procurement managers at construction companies are identifiable, so the campaign asked them plainly who chooses the workbenches and what it takes to get listed — which is the actual decision path in this industry.

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In their words
Growth Rhino's approach and execution strategy for cold outreach is very interesting. I watched their YouTube video explaining the entire process and approach. They are a great agency to work with, and it has been a real pleasure communicating with the team!
Sule Said · President & CEO
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