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Case study · Co-working software
OperationsTech

Optix.

Optix sells operations software to co-working operators — specifically the ones running up to twenty spaces, which is a small and precisely bounded population.

The brief was as much about method as meetings: build the qualification in Clay, test the angles properly, and document the system so the team could run it after we left.

Snapshot
The brief
Reach a narrow audience of co-working operators, and leave behind a documented outbound system.
Who they needed to reach
Operators running up to twenty co-working spaces.
Market
Canada and North America.
Channels
Cold email.
Timeline
Eight months, 2025 to 2026.
124
Interested replies
20
Messaging angles tested
8 months
Engagement length
Before
  • An audience too narrow to guess at
  • No master list of qualifying operators
  • Deep Clay work needed, and nobody in-house to do it
  • No documentation of what had been tried before
After
  • 124 interested replies
  • A Clay-built master list of qualifying operators
  • 20 angles tested down to three winning assets
  • The system and its learnings documented for the in-house team
Challenge

The challenge

Optix wanted to reach out to a niche audience. Co-working space operators that run up to 20 spaces. They needed someone who understood outbound and how to use Clay with deep expertise. They also wanted a vendor who would build the outbound system for them and document all learnings along with the process.

Approach

Qualify hard, then test twenty angles.

  1. 01

    How we ran it

    We decided to build a robust Clay table that can identify and qualify co-working space operators. This allowed us to build a Master List of all potential operators. After this was done we needed to experiment with messaging and different offers. We tested 20 different angles and eventually landed on three winning asset/lead magnet. We would then rotate those in the sequence until a positive response was generated.

Results

Twenty angles in, three that worked.

The engagement produced 124 interested replies from a deliberately narrow audience of co-working operators.

Getting there meant testing twenty different angles and keeping three. Those three lead magnets now rotate through the sequence until one earns a positive reply — and the whole system, including what failed, was documented for the in-house team.

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In their words
Great work team, and appreciate your recommendation on the new approach. Let's double down on this approach
Kia Rahmani · Co-Founder
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